Having the expertise in the technical aspect of our vocation is indispensable. Yet, in our times, it is just as important to convey the right impression. Our customers, colleagues, employees and business associates form opinions of us based on the impression we create in their minds. Many are not aware of the power of such impression. What do others in fact think of us? How do we know? When we form a judgment of what others think of us, are we likely to be right?
People believe that they convey highly consistent impressions to the various people with whom they interact. This is not so most of the times. We want to be in much better control of such impressions we create in others. Our effectiveness at work and business depend on it to a large extent. This course aims to shed good light over this essential art of impression management. You will learn good self-presentation, assertiveness and other effective psychological skills and techniques to greatly enhance your work with people.
Course Objectives:
• To impart participants with psychological insights on the importance of effective self-presentation.
• To equip participants with effective techniques and skills to enhance interpersonal impression management.
• To strengthen participants’ capability in communicating assertively and persuasively for maximum outcomes with people at work.
Registration:
Run1 - 16 to 17 March 2009 ► Register for this run
Run2 - 1 to 2 June 2009 ► Register for this run
Time: 9.00am - 5.00pm
Venue: NTU@one-north campus, Executive Centre
Fee: Standard: SGD$590.00 NTU Alumni: SGD$472.00 Group (3 & above): SGD$531.00
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14 years ago
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